Your personal concierge
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About the Project

Client Internal

Website Not active

Start Date 1 April, 2015

Duration 6 months

Deliverables Mobile app and service design

Duck Soup was a personal concierge application that was developed to assist people achieve their daily chores more easily. It was akin to today's Facebook Messenger and combined robotic and human intelligence to provide their services. The service no longer exists as it didn't make business sense to compete with the likes of Facebook or Google Assistant that were aiming at the same.

The interface was designed to work primarily with voice-based instructions, but also included a text-based chat interface when privacy was required. The operation was simple — you ask for something and are then provided options to choose from. Pick the right option and a human would take care of fulfilment. It was loved by the few who got to use it while it lasted!

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